Small Business customer survey

Share your experience as a small business. Your feedback helps us understand how electricity affects your day-to-day operations as we plan for the next regulatory period.

Share your experience as a small business. Your feedback helps us understand how electricity affects your day-to-day operations as we plan for the next regulatory period.

  • Small Business - customer survey

    Thank you for taking part in this survey. We are preparing our next revenue proposal and we want to understand the challenges and opportunities small businesses see when it comes to electricity. Your feedback will help us plan for the 2029 to 2034 period and ensure our services support the way your business operates.

    This short survey focuses on what matters most to you, when electricity issues cause the greatest impact and what improvements would make a real difference. Your insight will sit alongside our broader engagement program, including targeted forums and our People's Panel.

    Take Survey
Page last updated: 02 Apr 2026, 01:20 PM