Holiday Period Operations & Service Connections Scheduling for 2024

A number of our teams are taking a well-earned break over the Christmas and New Year period.

Technical Advice Team - will be unavailable from 19/12/24 returning 13/01/2025.

Customer Service Centre, Market & Connections and Field operations teams will be operating with limited resources.

Negotiated Applications Team - will be unavailable from 24/12/24 returning 2/01/2025.

All other areas of the business will shut down from Tuesday 24th December 2024 and returning Thursday 2^nd January 2025.

Service Connections Resourcing for the remainder of 2024

• North
  • Scheduling as normal.
• North-West & South
  • New Connections will continue to be scheduled for this year.
  • Tee Ups and Coordinated work for this year is at capacity and will be scheduled for 2025.