Mid Span Connections - Process
Mid span connections will only be approved when there is no alternate connection option available.
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Contact Technical Advice on 1300 300 545 or via the Online Technical Advice Request
- These connection types must be approved by one of Technical Advice team. They will discuss your options and advise accordingly.
- A case number will be provided - this must be included as a reference on both the Application & the EWR.
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Submit a Basic Application via the connection's portal.
- Reference a 'mid-span connection is required' and include the case number.
- Once reviewed a quote will be provided (*approx. $1,500)
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Submit an EWR once all work has been completed onsite.
- Reference a 'mid-span connection is required' and include the case number.
- The customer may need to accept this fee via their retailer.
- Reference a 'mid-span connection is required' and include the case number.
- Standard EWR process follows from here.
*These connection types are covered in the Ancillary Services - Quoted Services application & Price Guide
To avoid delays to your connection, ensure you follow the above process.
