Underground Consumer Mains on a TasNetworks Service Pole

A reminder of the requirements for connections of Underground Consumer Mains up TasNetworks Pole.

As per the Service & Installation Rules it is the responsibility of the Customer to engage with the appropriate Councils and obtain approval for Underground Consumer Mains to cross council land for their connection and it is the Electrical Contractors responsibility to provide this evidence of approval to TasNetworks.

TasNetworks has received formal notification that several councils across the state will NOT allow underground consumer mains to cross their road reserve/ nature strip. This has meant that TasNetworks is now applying some additional validation steps to our processes to ensure that evidence of approval is received prior to completing the connection.

If you are asked to provide the evidence of this approval and you cannot produce documentation, your connection will not go ahead.

Please refer to the Service & Installation Rules for full connection requirements but be aware of the clauses below.

6.5.2 UG Consumer Mains up TasNetworks Service Pole

6.5.2.1 Customers must:

a) Obtain approval in writing from their local council or authority to cross council or public land to attach Consumer Mains to a TasNetworks’ service pole. The Electrical Contractor must provide evidence of this approval.

6.5.2.2 Customers’ Electrical Contractors must:

a) Provide evidence to TasNetworks of approval from the local Council to cross council land to attach Consumer Mains to a TasNetworks’ service pole

6.5.2.3 TasNetworks must:

a) Not connect any Consumer Mains up poles to the distribution network if the requirements in 6.5.2.1 and 6.5.2.2 above are not met

If you have any queries, please contact the Technical Advice team on 1300 300 545.