TasNetworks and the Energy Charter
Launched in January 2019, the Energy Charter is a respected coalition of like-minded Australian energy organisations with a shared purpose and passion for customers and communities. TasNetworks became a full signatory in 2021.
The Energy Charter was developed collaboratively by Australian energy businesses and consumer and customer representatives who recognised that better customer outcomes require a whole of sector response - where critical perspectives and insights can be shared.
The purpose (External link)of the Energy Charter is to "Empower one another across the energy supply chain to deliver better energy outcomes for customers and communities." Read more about the EnergyContinue reading
Launched in January 2019, the Energy Charter is a respected coalition of like-minded Australian energy organisations with a shared purpose and passion for customers and communities. TasNetworks became a full signatory in 2021.
The Energy Charter was developed collaboratively by Australian energy businesses and consumer and customer representatives who recognised that better customer outcomes require a whole of sector response - where critical perspectives and insights can be shared.
The purpose (External link)of the Energy Charter is to "Empower one another across the energy supply chain to deliver better energy outcomes for customers and communities." Read more about the Energy Charter here on their official website.(External link)
Energy Charter Principles
The Energy Charter has five interlinked principles built around Principle 1, which relates to the culture of energy businesses and the need to focus on better customer and community outcomes. This principle underpins the mindset and behaviours required for delivery against the remaining four principles.
Energy Charter accountability process
One of the defining features of the Energy Charter is its rigorous and transparent accountability process(External link). Full Signatory CEOs must publicly share the following key annual reports:
- Annual Disclosure Report - details how each signatory business is delivering against the Energy Charter Principles, the business' current maturity level based on assessments by internal and external stakeholders against the Energy Charter's Maturity Model(External link), and a roadmap of the activities required to move the business towards its desired maturity level.
- Annual Feedback summary - details engagement undertaken by each signatory to determine its engagement maturity, with special attention given to what the business heard and its response.
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TasNetworks submits 2023-24 Feedback Summary
20 Jan 2025We are pleased to share our 2023-24 Feedback Summary(External link) which summarises our engagement processes, stakeholder feedback and our responses, and considerations for continuous improvement.
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2023-24 Energy Charter Disclosure Report published
02 Oct 2024We are pleased to share our 2023-24 Energy Charter Disclosure Report, detailing the achievements, progress and challenges we’ve encountered while pursuing agreed commitments during the 2023-24 financial year. The Report also outlines future commitments for the 2024-25 financial year.
You can download the full report here: TasNetworks-Disclosure-2024.pdf(External link)
These reports form a key part of the Energy Charter's accountability and transparency process(External link), which is focused on adding value to customers, communities and energy businesses by identifying positive outcomes and impacts being undertaken by Signatories to the Energy Charter and providing guidance on where there are opportunities for improvement.
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Seán Mc Goldrick appointed Chair of the Energy Charter’s CEO Council for 2024
31 Feb 2024TasNetworks CEO, Seán McGoldrick, has been appointed as Chair of the Australian Energy Charter’s CEO Council for 2024. This one-year appointment places Tasmania at the forefront of national energy discussions and also embodies a commitment to collaborative, nationwide efforts in the energy sector, focusing on inclusivity and sustainable practices.
Seán emphasised the importance of a united approach to the energy transition, stating, “As Chair of the Energy Charter CEO Council I am committed to fostering collaboration across the energy sector. We have a unique opportunity to drive new thinking, ensuring that the transition to cleaner energy is inclusive and enhances outcomes for our customers, communities, and the environment."
Acknowledging the significance of the #BetterTogether initiatives under the Energy Charter, Seán added, "The Energy Charter's shared platform for #BetterTogether initiatives is vital for delivering tangible benefits to our customers and communities. These initiatives ensure that we are not just transitioning to clean energy, but doing so in a manner that is affordable, fair, and sustainable."
Seán also expressed gratitude to the outgoing CEO Council Chair. "I would like to extend my heartfelt thanks to Guy Chalkley, CEO of Endeavour Energy, for his outstanding leadership during 2023. His guidance in prioritising social licence and cost-of-living initiatives has set a strong foundation for us to build upon."
Reflecting on the broader implications of the energy transition, Seán stated, "Our work transcends the immediate concerns of pricing and network adaptation. We are shaping a future where electricity is clean, reliable, affordable, and accessible to all, keeping the needs of future generations at the forefront."
He concluded with, "I'm eager to contribute to this significant journey, both on the national stage and here in Tasmania. By embracing the expertise of our customers and communities, we can manage our impact effectively and deliver real benefits. Together, we will ensure that the future of energy is not just clean, but more equitable and affordable for everyone."
2025 Energy Charter accountability milestones
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Dec 2024 - March 2025 > implementation and monitoring of "Future commitments"
TasNetworks and the Energy Charter has finished this stageTasNetworks' staff work together during this 12-month period to implement and track the "Future commitments" noted in the 2023-24 Energy Charter Disclosure Report.
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April - July 2025 > Stakeholder feedback gathering
TasNetworks and the Energy Charter is currently at this stageAs a signatory, TasNetworks must assess its maturity against the Energy Charter Maturity Model(External link), indicating where on the maturity scale we are, where we intend to progress to, over what period and how we plan to achieve this. This phase includes engagement with both internal and external stakeholders.
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30 Sep 2025 > TasNetworks publishes 2024-25 Energy Charter Disclosure Report
this is an upcoming stage for TasNetworks and the Energy CharterPublic report disclosing how TasNetworks is delivering against the Energy Charter Principles. This includes engagement maturity ratings from internal and external stakeholders who assessed us during July and August against the Energy Charter's Maturity Model.
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Oct-Nov 2025 > Stakeholder engagement with TasNetworks' CEO
this is an upcoming stage for TasNetworks and the Energy CharterOne of the final steps in the 2024-25 reporting cycle, feedback from these stakeholder engagements will be combined with feedback from earlier sessions for inclusion in the Feedback Summary Report, which will be published in late November.
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30 Nov 2025 > TasNetworks publishes 2023-24 Energy Charter Feedback Summary Report
this is an upcoming stage for TasNetworks and the Energy CharterDetails the engagement undertaken by TasNetworks to determine our engagement maturity(External link), with special attention given to what we've heard from our stakeholders and how we've responded.