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Keeping our community safe

At TasNetworks, the safety of our people and the community is our number one priority.

To help keep our community safe, in July 2020 we developed a new suite of community safety campaigns to send an important message: Don't switch off around electricity.

The focus of the campaigns is on preventable safety issues that are designed to capture viewers' attention and influence their decisions as they go about their lives.

The campaigns include a series of TV commercials and educational information, as well as other media channels including digital video, online display, and social media.

The focus areas featured in the community safety campaigns include:

Look Up Look Out
Featuring a DIY home renovator working dangerously close to powerlines, our new look up look out campaign reminds customers that just getting to close to powerlines can have serious consequences.

Safe Growing
Trees and shrubs can be dangerous if they come into contact with powerlines. Safe growing encourages customers to be proactive when planting new trees by making sure they won't grow within 3 metres of powerlines.

Home Health
Tingly taps and flickering lights could be a sign of danger. Home electrical safety reminds customers not to ignore any electrical issues in their home.

CablePI
We do a lot to keep our homes safe, but if you’re not using a CablePI you’re not really protected. Remember, plug it in, keep it on, and keep safe.

The new advertisements complement our existing Fallen Powerlines and How to prepare for Power Outages Campaigns.

Let us know what you think by leaving a comment.

Customers can now sign up for SMS updates and get alerts affecting your service address direct to your mobile phone.

Registration is quick and easy. All you need is an email address, mobile number and the 10-digit National Metering Identifier (NMI) for your property (this can be found on your power bill from your energy retailer).

By signing up you can get updates on any major power outages affecting your service address, including estimated restoration times and power restoration, meter reading notifications like when to expect your next scheduled read and updates after our meter reader has attended your service address.

You'll also be the first to know about any new services. When we add them we'll send you a message and give you the option to opt in.

So what are you waiting for? Sign up now.

With bushfire season fast approaching, we’re reducing the threat of vegetation coming in contact with powerlines. Over the coming months we'll be working with our authorised contractors to clear vegetation growing too close to TasNetworks-owned powerlines.

We focus on what are considered 'high fire danger/ high consequence areas as identified by the Tasmanian Fire Service, including:

• Derwent valley
• Huon
• Kingborough
• Southern Midlands
• Brighton
• Sorell
• Central highlands
• Glenorchy
• Hobart
• Clarence
• Glamorgan Spring Bay

Vegetation inspections commenced in June 2020, with identified problem vegetation being removed between July and November 2020.

If you see trees growing too close to powerlines you can report them now on our website.

Prefer to to talk with a member of the team? Give us a call on 1300 137 008.