Welcome

This hub is your go-to place for everything related to TasNetworks’ Customer Advisory Group (CAG). It’s here for members, and for anyone who wants to follow the group’s work and stay connected. You can subscribe to this page for updates, or sign up for our stakeholder newsletter to see what our other engagement groups are doing.

What is the Customer Advisory Group?

The CAG is one of five engagement groups that help us understand what matters most to our customers. Our 14 members bring real Tasmanian residential and small business perspectives, helping us shape better services and keep customers at the centre of our decisions.

We meet at least four times a year to discuss a wide range of topics—energy services, tariffs, customer experience and more. Through these conversations, we’re building stronger relationships and better outcomes for all Tasmanians.