Welcome to the TasNetworks People's Panel Engagement Hub

Thank you for your involvement in TasNetworks’ first People’s Panel for the Revenue Reset.

Tasmania’s electricity system is changing. New technologies are altering how electricity is generated and used. Extreme weather events are becoming more frequent. Parts of the network are ageing and need to be replaced. At the same time, many customers are experiencing cost-of-living pressures and expect services to remain reliable and affordable.

The Revenue Reset is how TasNetworks brings these factors together and explains the choices we need to make about operating and investing in the network for 2029 to 2034. These choices involve trade-offs. It is not possible to maximise every outcome at once, and different approaches affect customers in different ways.

The People’s Panel creates space for a group of Tasmanians to learn about these issues, hear different perspectives and work through the implications together. This kind of deliberation helps us understand not just initial reactions, but how views develop when information is shared and options are weighed carefully.

Your role as Panel members is to bring your values, lived experience and judgement to the discussion. Together, that helps create a stronger foundation for decision-making.

We appreciate the time and effort you are contributing. The Panel’s insights will form an important part of the engagement evidence we provide to the Australian Energy Regulator and will help shape how TasNetworks approaches the next regulatory period.

Seán Mc Goldrick
Chief Executive Officer

As Chair of TasNetworks, I am pleased to welcome you to the People’s Panel for the 2029 to 2034 Revenue Reset.

The Board places a high value on hearing directly from Tasmanians as part of this process. The People’s Panel (the Panel) has been established to bring a community perspective to questions that do not have simple answers. Your role is not to make technical or regulatory decisions. It is to help us understand what feels reasonable, fair and appropriate from a customer and community point of view when choices need to be made.

TasNetworks owns and operates the transmission and distribution electricity networks that are used in businesses and homes across Tasmania. Decisions about how the network is planned, maintained and upgraded have long-term consequences for households, businesses and communities across Tasmania.

Every five years, TasNetworks must explain to the Australian Energy Regulator how much funding is needed to operate the network safely, reliably and responsibly, and why. That process is known as a Revenue Reset. It requires careful judgement about priorities, timing and trade-offs, particularly at a time when expectations, technology and costs are all changing.

The Board will consider the insights and recommendations from the Panel as part of the broader engagement evidence for the Revenue Reset. We are committed to being transparent about what we heard and how that input was considered.

Thank you for the time, care and thought you are bringing to this process.

Roger Gill
TasNetworks Chair

As a provider of electricity transmission and distribution network services in Tasmania, TasNetworks is required to submit a regulatory proposal to the Australian Energy Regulator (AER) every five years, detailing our plans to build, operate and maintain Tasmania's electricity network.

This process is known as a 'Revenue Reset’ and is one of the AER's key mechanisms to ensure our customers pay no more than necessary for safe and reliable power. At the end of this process, the AER releases a final determination that sets out the revenue we can recover in the new regulatory period, which starts on 1 July 2029 and runs until to 30 June 2034.

We encourage you to visit the Revenue Reset page here to learn more about the process, stay up to date with information associated activities.