Welcome to TasNetworks' Revenue Reset (R24)

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As a provider of electricity transmission and distribution network services in Tasmania, TasNetworks is required to submit Proposals to the Australian Energy Regulator (AER) every five years, detailing our proposed plans for building, operating and maintaining the electricity network and network charges for customers. At the conclusion of this process the AER releases a final decision which outlines how much revenue TasNetworks is able to recover during the new regulatory period.

The current regulatory period ends on 30 June 2024, with the next regulatory period (R24) starting on 1 July 2024 and running until to 30 June 2029.

This comprehensive and highly regulated process exists primarily to protect electricity customers, and works by imposing performance standards on network service providers (NSPs) like TasNetworks, and capping revenue based on expected cost forecasts developed for each regulatory period.

The development of each Regulatory Proposal process requires a huge amount of work from multiple teams within TasNetworks, usually spanning several years, and includes financial forecasting, asset planning, price and tariff modelling, reviews of existing services and policies, and comprehensive customer and community engagement.


Ways you can get involved

Between now and when we submit our draft Regulatory Proposal in January 2023, we’ll be seeking feedback from a broad range of customers and community members at each step of the Proposal's development. Whether you're a TasNetworks customer, a member of one of our advisory groups, an interested member of the community, or a representative of an industry body, we're keen to understand your thoughts and perspectives, and where possible, use your insights to help shape our Proposal.

We encourage you to bookmark this site, as we'll be regularly sharing information about our Proposal and associated activities. Whether it be an online survey, discussion paper, FAQs, or event notices - all these items will be posted here. For those of you who are keen to get more involved, you can register here, which will allow you to receive updates, as well as submit questions and participate in any online forums or polls we host.

In the meantime, please feel free to contact us should you have any questions, and a member of our team will get back to you.

- TasNetworks R24 Engagement Team

As a provider of electricity transmission and distribution network services in Tasmania, TasNetworks is required to submit Proposals to the Australian Energy Regulator (AER) every five years, detailing our proposed plans for building, operating and maintaining the electricity network and network charges for customers. At the conclusion of this process the AER releases a final decision which outlines how much revenue TasNetworks is able to recover during the new regulatory period.

The current regulatory period ends on 30 June 2024, with the next regulatory period (R24) starting on 1 July 2024 and running until to 30 June 2029.

This comprehensive and highly regulated process exists primarily to protect electricity customers, and works by imposing performance standards on network service providers (NSPs) like TasNetworks, and capping revenue based on expected cost forecasts developed for each regulatory period.

The development of each Regulatory Proposal process requires a huge amount of work from multiple teams within TasNetworks, usually spanning several years, and includes financial forecasting, asset planning, price and tariff modelling, reviews of existing services and policies, and comprehensive customer and community engagement.


Ways you can get involved

Between now and when we submit our draft Regulatory Proposal in January 2023, we’ll be seeking feedback from a broad range of customers and community members at each step of the Proposal's development. Whether you're a TasNetworks customer, a member of one of our advisory groups, an interested member of the community, or a representative of an industry body, we're keen to understand your thoughts and perspectives, and where possible, use your insights to help shape our Proposal.

We encourage you to bookmark this site, as we'll be regularly sharing information about our Proposal and associated activities. Whether it be an online survey, discussion paper, FAQs, or event notices - all these items will be posted here. For those of you who are keen to get more involved, you can register here, which will allow you to receive updates, as well as submit questions and participate in any online forums or polls we host.

In the meantime, please feel free to contact us should you have any questions, and a member of our team will get back to you.

- TasNetworks R24 Engagement Team

  • Submissions welcome - TasNetworks' services (Framework and Approach)

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    The Australian Energy Regulator (AER) is due to make its next revenue determination for TasNetworks' transmission and distribution networks in early 2024, covering the 2024-2029 regulatory period. However before TasNetworks can submit the Proposals that inform the revenue determination process, the AER has to define what services we are permitted to provide - as we are a regulated monopoly business. The AER does this through a document called a Framework and Approach paper (F&A paper).

    Our current F&A paper was finalised in July 2017, and much has changed within the electricity supply industry since then. One example includes that distribution network service providers, like TasNetworks, are no-longer responsible for providing meters (however they are still responsible for servicing existing meters until they are replaced by advanced meters).

    The AER is not obligated to issue a new F&A paper for every revenue determination it makes, however the pace of change within the energy sector makes it likely that the AER will at least update or amend TasNetworks’ F&A paper. With this in mind, TasNetworks has requested that the AER amend or replace the F&A paper applying to our networks for the 2024-29 regulatory period. We have proposed a number of additions and changes to the services in the F&A paper, which if adopted would enable us to:

    • Provide portable reliability batteries to our life support customers during planned outages
    • Repair a limited range of minor private asset defects which might be identified by TasNetworks crews when working to rectify unplanned network outages
    • Construct private electrical assets, such as private power poles, as a provider of last resort
    • Provide Stand-alone power systems (SAPS) to existing customers as a replacement for their network connection, in cases where it is beneficial for both the customer and TasNetworks to do so.


    Download and have your say

    These changes are outlined in our submission to the AER, with the main submission available for download here and the cover letter here. We developed these changes in consultation with a range of our stakeholders, and based on the feedback we have received to-date, we believe they are supported by our stakeholders. The AER will also conduct its own public consultation process regarding the proposed changes. This will include calling for submissions on whether it's necessary to amend or replace the current F&A paper, followed by the release of a preliminary F&A paper for public comment.

    If you are interested we encourage you to download and read our proposed changes, and to make a submission to the AER. Submissions can be made until COB Tuesday, 30 November 2021. To make a submission and for more information about the AER’s consultation process, visit the AER website here.

  • Download and have your say - Draft Customer and Stakeholder Engagement Strategy

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    Our Draft Customer and Stakeholder Engagement Strategy for our 2024-29 Revenue Reset is now open for public consultation.

    In a first for TasNetworks, this Strategy has been developed with direct input from you, our customers and stakeholders. The engagement approach outlined in the Strategy is focused on gaining a deeper understanding of your interests, needs and motivations so that we can develop Proposals that balance your needs with those of the Australian Energy Regulator.

    We invite your feedback on the Strategy via a short online survey, available here. Alternatively, you can email your submission to R24@tasnetworks.com.au

    Feedback submissions close by 5pm on Monday 13th December 2021.


  • Successful first meeting for Reset Advisory Committee

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    TasNetworks' newly established Reset Advisory Committee met for the first time on 20th October 2021.

    The RAC will play a key role in shaping TasNetworks’ plans for Tasmania’s energy future, and will complement the engagement program for our Proposals to the Australian Energy Regulator (AER) for the 2024-29 regulatory period.

    With an introduction from CEO Dr Seán Mc Goldrick, meeting agenda items included:

    • An overview of TasNetworks in relation to the broader energy market and the organisation's 2030 Strategy
    • Discussion of the AER's draft Better Resets Handbook
    • Discussion of TasNetworks' draft Engagement Strategy for the R24 revenue reset.


    A copy of the meeting presentation is available for download here.

    The Committee will meet every six to eight weeks to help shape TasNetworks' Proposals to the AER, which will be submitted in November 2023.

    - R24 Engagement Team

  • TasNetworks joins forces for service classification engagement

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    TasNetworks has joined forces with fellow electricity distribution network service providers (DNSPs), Ausgrid, Endeavour Energy, Essential Energy, evoenergy and PowerWater (NT) to jointly engage on the classification of distribution services (service classification).

    What is service classification?
    Service classification refers to the types of services that DNSPs provide to their customers (like public lighting, metering, connections), and includes those services that are regulated by the Australian Energy Regulator. Like to know more? Visit the AER's website.

    Why engage on service classification?
    Understanding the perspectives of customers and stakeholders on this fundamental regulatory issue is critical to the successful development of revenue proposals for each of the above utilities, especially as customers anticipate the availability of emerging energy services to meet their needs as new technologies become available.

    How are we engaging?
    The engagement has been built around a joint consultation paper (available here), followed by an online forum on the 15 September to discuss the issues raised in the paper.

    Written responses on the consultation paper are welcome by COB 30 September 2021. Please refer to the Overview section at the front of the paper for details on how to make a submission.

    Please email R24@tasnetworks.com.au should you wish to attend the forum on the 15 September 2021.

  • EOI - Reset Advisory Committee member application now open!

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    Expressions of Interest to Join TasNetworks' Reset Advisory Committee

    We invite applications from suitably qualified professionals to join our Reset Advisory Committee to support the successful development of our 2024-29 Regulatory Proposal to the Australian Energy Regulator.

    EOI criteria

    Applications will be assessed according to merit against the following criteria:

    • Preferably Tasmanian-based
    • Ability to provide expert advice about the future direction of Tasmania’s electricity network, and associated key drivers
    • Ability to consider how plans and initiatives will impact TasNetworks’ customers, stakeholders and the Tasmanian community
    • Desirable and relevant knowledge and experience in one or more of the following areas:
      • Energy
      • Utilities
      • Social Research
      • Future technologies
      • Economics
      • Sustainability
      • Governance and policy
      • Corporate strategy.
    • Capacity to participate in an ongoing basis (October 2021 to December 2023).


    For more information, including Member remuneration, please refer to the Committee's Terms of Reference, available for download here.

    Applications should include a cover letter addressing the above criteria and a short CV, and must be submitted by 5pm On Friday 10 September 2021 to:

    Liz Dimmlich
    Stakeholder Engagement Specialist (R24)
    liz.dimmlich@tasnetworks.com.au

  • R24 gets underway with co-design workshop

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    Our next regulatory period starts on 1 July 2024, and will run until 30 June 2029. While this might seem a long way away, there is a huge amount of work that goes on behind the scenes to develop the draft Regulatory Proposal: financial forecasting, asset planning, price modelling, reviews of existing services and policies, and of course, customer and stakeholder engagement.

    Why engage?
    We're planning to engage with our customers and stakeholders at every step of our Proposal's development to ensure:

    • We understand their values and needs
    • That we're developing a Proposal that balances their needs with those of our Owners, the AER, and TasNetworks' overarching business strategy.

    Co-design workshop

    In July 2021, we held a workshop with representatives from our Customer Council and Policy and Regulatory Working Group (PRWG) to jointly identify the key components of our R24 Engagement Strategy. We also created an online survey to capture feedback from those who weren't able to attend in-person. The results of both the workshop and the survey are available to download here in this independent summary report (PDF). These insights will be incorporated into our draft R24 Engagement strategy, which we will also share for feedback in the coming month.

    We invite you to get in touch if you have any questions about the summary report.

Page last updated: 20 December 2021, 12:00